2011 Chrysler Town & Country
Mileage
107,726
Service Date
7/8/2022
Services Performed
- TOW FROM ALONG SIDE ROUTE 30 SLEEPY HOLLOW TO SHOP
- TOW FROM SHOP TO MURRAY AUTO ELECTRIC
- FOUND MULTIPLE CODES STORED: P0688, P0562, P2138, P0585, P0685,P0627. CUSTOMER STATED THAT BATTERY LIGHT CAME ON WHILE DRIVING AND VEHICLE SHUT OFF WHILE DRIVING. CONFIRM DEFECTIVE ALTERNATOR AND BATTERY. REPLACED ALTERNATOR AND BATTERY AND NOW VEHICLE CRANKS BUT WILL NOT START. SUSPECT ALTERNATOR FAILURE MAY HAVE CAUSED DAMAGE TO PCM. RECOMMEND SEEING MURRAY AUTO FOR POSSIBLE PCM REPLACEMENT.
- CUSTOMER STATES BEFORE BREAKING DOWN A COAL TRUCK BLEW OUT A TIRE, AND CUSTOMER HAD TO DRIVE THROUGH DEBRIS, WANTS TO MAKE SURE IT IS NOT RELATED
- ALTERNATOR ASSEMBLY – Remove & Replace – [Includes: R&I Air Cleaner. Includes: R&I Cooling Fan Assembly. Includes: Bleed Cooling System.] – [Includes: Test.]
KEITH & LINDA H. gave our service a 5 star review on 7/23/2022
